Help Center

How do I remove a Staff Member that leaves?

We do not recommend deleting a Staff Member/User that has left, since deleting a Staff Member/User record deletes all their Time sheet entries and Appointments from the system, and this process cannot be undone.

Instead, open the staff member record under Settings > Staff Members and place a tick in the check box, "Archive this Employee" at the bottom left of the screen.  All the Staff Member/User's history will be maintained.

​We recommend that prior to archiving the Staff Member/User, you reassign any future dated appointments, for that Staff Member/User, to an active Staff Member/User.

Once the employee record has been archived, then go to Settings > Subscriptions & Billing and adjust the user numbers there accordingly, enter your Billing Information including your Credit Card and then click on the "Update Subscription" button in the bottom left hand corner



Was this article helpful?
0 out of 0 found this helpful


Please sign in to leave a comment.