Help Center

Subscriptions & Billing

This is where you upgrade your Trial Account to a Paid Subscription. 

Once you have upgraded to a Paid Subscription, you need to edit the User Numbers under Settings > Subscription & Billing details before you can add Staff Member/Users.  

Follow the steps as shown below to adjust the users and update your credit card details:


Credit Card details need to be entered and updated with each change in users since you need to electronically approve the adjustment in the amount billed to validate the deduction.

We bill monthly in arrears. Invoices are sent out on the 2nd or 3rd of each month and the subscription is deducted from your Credit/Debit Card on or around the 7th of that month, as per the invoice sent.

We also only bill the prorate portion of any given month for the active users.  So if, for example, you sign up to a paid Tradify subscription on the 10th of the month, the first invoice you will receive will be on the 2nd or 3rd of the following month for the period from 10th Previous Month to the 30/31st of Previous Month per active user.

Also if a user is archived during a month, you will only be invoiced for the prorate portion of the month the user was active, i.e. from the 1st of the Month to the date the user was archived.

The same applies when you cancel your subscription.  You will be invoiced for the prorate portion of the month from the 1st to the date you cancelled.  Please note that this invoice will only be received at the beginning of the month following the month the cancellation was put through.

For more information on Tradify's pricing, click here.


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