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How Do I Clear My Browser's Cache?

Browsers try and remember websites and their contents in a 'cache' to save having to go and retrieve them from the internet when you visit a site again. Sometimes this means your browser has an old version of a web page or some of its contents in its cache which every so often can cause it to get confused.

If this happens you can force your browser go and get everything fresh from the internet. Depending on your browser there are different ways of doing this:

Google Chrome

  1. Navigate to the three horizontal dots (top right-hand corner)
  2. Hover over More Tools
  3. Select Clear Browsing Data

Safari

  1. Navigate to History (top taskbar)
  2. Select Show Full History
  3. Click on Clear Browsing Data

FireFox

  1. Navigate to the three horizontal lines (top right-hand corner)
  2. Select History
  3. Click on Clear Recent History

Internet Explorer

  1. Navigate to the gear icon (top right-hand corner)
  2. Select Safety
  3. Click on Clear Browsing History

Microsoft Edge

  1. Navigate to the three horizontal dots (top right-hand corner)
  2. Click on Settings
  3. Scroll down and select Choose what to clear (under clear browsing data)
  4. Ensure that Cached Data and Files is enabled along with any other properties you’d like to clear
  5. Select Clear
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